The staff at Lanmei Boutique Hotel West Station Branch were incredibly helpful and friendly. They went above and beyond to make sure I had a comfortable stay. The family room was spacious and clean, and they even provided special toothbrush and toothpaste for children. I loved the complimentary snacks and drinks in the room. The hotel's location was convenient, with a shopping center and railway station nearby. I highly recommend this hotel for a clean, comfortable, and enjoyable stay in Lanzhou.

I had a fantastic stay at this luxurious hotel near the high-speed railway station. The staff were professional and extremely accommodating, allowing me to check back in when my train was cancelled and moved to a later time. The room was well-decorated and super nice, and the soft beds provided enhanced comfort. The location was also a major plus, as it was easy to move around either by walking or using public transportation. The staff were patient and helpful in providing directions and suggesting transportation options, which was particularly useful given the common traffic jams in this city. The breakfast provided by the restaurant in the hotel was delicious and nutritious, and I appreciated the unlimited supply of snacks and water in the clean room. this place exceeded my expectations in terms of luxury, comfort, and quality service.

I would highly recommend this hotel to family and friends.

The decor was interesting. Complimentary drinks and snacks in the Lobby. Helpful staff during power outage. Air purifier at reception counter. Spacious seating area. Fast check-in/check-out. Spacious and comfortable room. Fast internet access. Good breakfast with variety. Convenient location.

Everything is what I need and want.

Great shower with hot water and effective heating. Convenient location close to good eating places and public transportation. Friendly and helpful staff.

Difficulties in communication at the front desk. Limited English spoken.

The hotel is quite new, and the rooms were neat and tidy. The staff was friendly and professional, providing an excellent service, and the hotel is located near some excellent restaurants and public transportation. The bed was comfortable and allowed me to have a good night's sleep. the hotel was equipped with an air purifier, which enhanced air quality in the lobby.

I experienced a considerable issue with the cigarette smell. When I arrived on the 6th floor and walked through the corridor, I noticed a strong cigarette smell that persisted in my room.

This hotel is conveniently located near the train station, making it easy to catch a train without worrying about traffic. the staff are friendly and accommodating, as stated in many reviews. the rooms are spacious, well decorated, and comfortable, with complimentary snacks and drinks.

Some guests have mentioned a strong cigarette smell in the lift entrance and corridor, which may be unpleasant for those who are sensitive to the smell.

We loved the friendly staff who went above and beyond to help us during our stay. They even helped us with our dietary restrictions by walking us to a nearby restaurant. The hotel is conveniently located near the high-speed railway station and taxis are cheap. The breakfast was incredible with a variety of tasty options. the hotel facilities were clean and well-maintained.

Nothing, all great.